Privacy · Data
Privacy & Data
Neura Beam uses local PIR sensing for its core function. It does not require a camera, microphone, cloud account or app to control the light. This page separately explains data processed by the online store.
Data we may process
- Identity, contact, billing, delivery and order details
- Payment confirmations and fraud-prevention signals supplied by payment providers
- Support messages, returns, warranty and complaint records
- Technical device, browser, consent and storefront-use information where permitted
Why we use it
- Accept, process and deliver orders
- Provide support and handle returns and warranty matters
- Meet tax, accounting, product-safety, customs and legal obligations
- Prevent fraud and abuse and protect the storefront
Providers & recipients
- Shopify
- Payment gateways, banks and fraud-prevention providers
- Manufacturer/supplier, fulfilment partners, carriers and logistics operators
- Tax, VAT/IOSS, customs, accounting providers and advisers where applicable
- Public authorities where a valid legal obligation applies
International transfers
An international store may require some information to be processed outside your country, for example when a manufacturer, logistics operator or technology provider participates in an order. Appropriate measures and transfer mechanisms depend on the specific provider and transfer involved.
Retention
We retain information for as long as needed to provide the service, manage the commercial relationship, resolve claims, and meet tax, accounting, safety or legal obligations. Retention periods can differ by record type and applicable law.
Your rights
Where applicable law provides it, you may request access, correction, deletion, restriction, portability or objection, and withdraw consent for future processing. You may also have the right to complain to a competent data-protection authority.
Send a privacy request →
Cookies, consent & measurement
Strictly necessary technologies may operate to provide the store, security, cart and checkout. Optional analytics, personalisation or advertising should respect your consent choices and the privacy controls available through Shopify.
Read the published Shopify privacy policy →